Welcome to Support
Find answers to common questions and get help with Star Glide Challenge. If you can't find what you need, contact us at asifkhan0314905383@gmail.com.
Common Issues
My game is crashing or freezing. What should I do?
Try these steps:
- Ensure your device meets the minimum requirements.
- Close other apps to free up memory.
- Update to the latest version of the game.
- Restart your device and try again.
If the issue persists, email us with your device details.
Why aren't my scores saving?
Ensure you're signed in for cloud saving. For local saves:
- Check if your device has enough storage space.
- Avoid clearing app data or cache.
- Verify that the game has permission to access storage.
How do I enable motion controls on mobile?
Go to the settings menu in the game and toggle "Motion Controls" on. Ensure your device supports tilt functionality and has gyroscope permissions enabled.
The game feels too fast. Can I adjust the difficulty?
The game increases speed every 5 points to maintain challenge. Practice in short sessions to improve your skills. A "Practice Mode" with adjustable speed is planned for a future update.
Troubleshooting Tips
General tips for resolving issues:
- Ensure a stable internet connection for cloud saves and leaderboards.
- Check for game updates in your app store or on our website.
- Clear your browser cache if playing the web version.
- Contact support with specific error messages or screenshots for faster assistance.
Need More Help?
Visit our Contact Us page or email asifkhan0314905383@gmail.com. Our team is here to assist you!